Chatbots: The New Helpdesk For MSPs?

Rahul A. Garg, Strategy and Product Management – IBM

Gain insight into the fast-evolving world of chatbots and the market opportunities it creates for Managed Services Providers.  This session explores the changing dynamics in customer engagement that are driving acceleration of conversational services for helpdesks and other use cases. Learn how MSPs can take advantage of this paradigm shift to transform their business interactions with clients.

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