The Mobile First Workforce and How MSPs Must Adapt

Brian Bugge, Regional Channel Manager – Aetherpal

This session will outline current support gaps resulting from the exceedingly quick transformation to a Mobile First workforce. Mobile users clamor for on demand support and self-service while technical support teams, including MSPs, struggle to adapt to an ever changing mobility landscape.

Concurrently, the demographics of the workforce is changing and how they use mobile devices is markedly different from their peers. Enterprises know that they need to up the bar in Support Delivery for managed and unmanaged devices and Users but, they need your guidance and services in the successful delivery of their mobile strategy.

Attend the session to learn about the following:

  • Mobile first managed services business models
  • BYOD risks and solutions
  • Profitable MSP approaches to mobility management
  • Tools, processes, and people skills needed for a successful mobility managed services plan

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