Breakout Sessions

John Burgess, President at Mainstream Technologies: Managed Security Practice – SOC Not Included

Thinking about starting a new managed security practice in 2019? The decision to build or partner on a Security Operation Center is just as crucial as it was for MSPs 20 years ago deciding whether to build or partner for a NOC. Today, however, the stakes are much higher. Customers from a variety of markets are demanding more from their MSPs, including security solutions which rely heavily on SOC and SIEM tools.

This session will be led by an actual MSP who began a managed security practice and will share insights on why they chose to build or partner in developing their service offering.


Jeff Clemons, MSPAlliance: What to do after a data breach?

For most organizations on the planet, experiencing a data breach is a question of when, not if. This is especially true of MSPs. Knowing how to respond to a data breach, both internally to your managed services operations, as well as externally when it involves a managed services customer, can mean the difference between keeping a client and losing one. This session will cover internal and external data breach response best practices, including fundamental monitoring and prevention practices for stopping data breaches from happening in the first place.


Dave Recchione, Principal at LBA Haynes Strand & Courtney LaLone, Principal at LBA Haynes Strand: Accounting for a More Valuable MSP Practice

Running a profitable lifestyle business does not always translate into having a business valuable to another company. Accounting best practices will help you track your financial history, optimize your tax liability, and present the best corporate picture when it comes time to sell your practice.

This session will address fundamental accounting practices for MSPs, along with practical transition strategies you can use to cash out or transfer your business to the next generation of MSP practitioners.

Titanium Sponsors

Platinum Sponsors

Gold Sponsors

Silver Sponsors

Bronze Sponsors