MSPs put a lot of thought into pricing their managed services offerings. Winning new business is often as much about the pricing as it is about selecting a vendor that the customer trusts.
But, what happens when your pricing comes into conflict with your service agreements? What happens when sales people provide a price and service scope different from what your technical team is capable of delivering? Most importantly, are you sure that your agreement will protect you and keep you from paying the client more than you earned for providing services under the Agreement?
These issues, and many more, will be addressed in this session and provide the attendees with solutions for effective pricing and risk-mitigation strategies which do not endanger a managed services practice.
Speaker: Julie Machal-Fulks, Partner, Scott & Scott LLP