Break/Fix to Managed Services: It’s Easier Than You Think!

Michael Backers

Many IT companies struggle with the transition between providing billable hour services to managed IT services. This transition, however, is easier than you may think. Providing external managed services billing models can work simultaneously with tracking IT staff time.

In this session attendees will learn how to develop a scalable managed services billing model, as well as how to track and account for internal time by staff.

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