Staffing Your MSP Practice: How to Recruit and Maintain Your Talent

Ron Venzin, Partner at Focal Point Solutions Group, LLC: Staffing Your MSP Practice: How to Recruit and Maintain Your Talent

2019 presents MSPs with a unique and new challenge: how to attract and keep high-quality talent. With IT unemployment at record lows, MSPs must devise effective recruitment and sourcing techniques for their staff, and create compelling programs to maintain those staff.

This session will focus on some practical methods you can implement for sourcing staff recruitment, training programs, and how to build a company culture necessary keep your existing team members happy.

MSPs being targeted by Cyber Criminals and how they can safeguard themselves.

Kevin Prince, CEO StratoZen:MSPs being targeted by Cyber Criminals and how they can safeguard themselves

While MSPs struggle to find the right cyber security and compliance solutions for their clients, service providers are also being targeted by cyber criminals.  In this session, MSPs will learn the best ways to protect themselves from the latest cyber security threats and see how this also protects their clients.  They will learn about various regulations and compliance requirements they must conform with and how these are drivers from their clients for additional services.  MSPs will learn how they can convert this expense into a revenue source and by so doing, they will increase the value of their business

Managed Services Fundamentals

Charles Weaver, CEO MSPAlliance: Managed Services Fundamentals

Whether you are a new MSP startup, an existing company creating a new managed services offering, or a mature MSP wanting to launch a new managed services line, there are fundamentals crucial to the success of any practice. These fundamentals include both business, financial, and technical considerations, all of which will help ease your launch and chances of success.

This session will address pre-launch business planning, market research trends for 2019, vendor management review tips, and operational best practices. If you are preparing a launch of a new MSP business or service line in 2019, don’t miss this session.