Managed Services Regulation is Here: Are you Ready?

Charles Weaver, CEO MSPAlliance: Managed Services Regulation is Here: Are you Ready?

Whether you are a new MSP startup, an existing company creating a new managed services offering, or a mature MSP wanting to launch a new managed services line, there are fundamentals crucial to the success of any practice. These fundamentals include both business, financial, and technical considerations, all of which will help ease your launch and chances of success.

This session will discuss GDPR, data breach notification laws, CCPA, and other regulatory trends likely to impact your MSP practice in 2019 and beyond.

What to do after a data breach?

Jeff Clemons, MSPAlliance: What to do after a data breach?

For most organizations on the planet, experiencing a data breach is a question of when, not if. This is especially true of MSPs. Knowing how to respond to a data breach, both internally to your managed services operations, as well as externally when it involves a managed services customer, can mean the difference between keeping a client and losing one. This session will cover internal and external data breach response best practices, including fundamental monitoring and prevention practices for stopping data breaches from happening in the first place.

How To Re-engineer Your MSP For Real Growth

Peter Kujawa, President of “Locknet – An EO Johnson Company”: How To Re-engineer Your MSP For Real Growth

Have you been trying to grow your MSP not getting the results you have been hoping for? Under Peter’s leadership, Locknet has grown into a 75 employee MSP with over $15 million of revenue, 60% of which is managed service revenue. Find out how Locknet built its sales model to bring on high quality new managed service clients year in and year out. This session will be fast-paced and packed with practical guidance on subjects such as comp plan design, hiring and training sales teams, focusing your non-sales organization on sales success, improving your renewal rates, sales leadership, and more!

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